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About Silverwing
From business trips to family vacations, private charters to destination weddings, or group retreats, we ensure a flawless and legendary travel experience with prime rates, exclusive offerings, expertise, unparalleled five-star service, personalized attention, and 24/7 white-glove customer support. As an industry expert with global coverage in the luxury travel market, we are regarded as a premium service-provider both within the executive business community, and by the discerning traveler alike.
Careers
Position
Location
Type
Director Charter Sales
Lakewood, NJ
On site
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Director Charter Sales
Lakewood, NJ
Full-time
Base pay + Comission!!
On site
We are seeking to hire a highly motivated Director of Charter Sales for our Lakewood NJ location
The primary responsibility of our Director of Charter Sales is to:
- Lead team of Charter Brokers and OPS Division
- Generate personal charter sales according to set targets
- Develop & grow personal client book of business and expand conversion rate for bookings in order to grow the business
- Provide fast & effective service and ensure seven-star service for our clients
- Respond to client enquiries and requests
- Work with Director of Sales/Revenue and team members to build and achieve department goals and performance targets
- Pro-actively target your list through outbound sales calls, emails, and client visits
- Ability to demonstrate expert understanding of the aircraft and chartering process
- Determine the specific needs of each customer, generate pricing on appropriate aircraft, and tailor a bespoke experience for each flight
- Manage trips from initial charter request to post-flight follow-up
- Obtain and generate quotes based on unique customer preferences
- Communicate and build strong relationships with customers, pilots, vendors, and other brokers
- Flight following and logistical coordination. Coordinate trips with relevant authorities (operators, customs, FBOs, etc.). Ability to work and problem solve
Preferred Education & Experience:
- Associates or bachelor’s degree (Preferred)
- Minimum 5-7 years of experience as a charter broker
- Previous experience of part 135 operations (preferred)
- Knowledge of Avinode and Flyeasy platforms (preferred)
- Excellent verbal and written communication skills
- Understanding of aircraft, their range, capability, and crewing
- Strong sense of self-confidence with the ability to negotiate and close
- A desire to dig into the position and commitment to building lasting relationships with your team, our members, and operator partners.
- Ability to work independently as well as build effective working relationships with cross-functional teams.
- Ability to anticipate needs, innovate, and flourish in a fast-paced environment.
- Ability to maintain a high level of confidentiality of all client and customer information
Culture:
We do whatever it takes. For our members, partners, and, most importantly, our fellow employees.
It is important to keep sight of not only what we are trying to achieve, but also how we would like to achieve it. We commit to maintaining a culture of safety, service, and integrity, each of which we believe will result from living by the following core values:
- Love what you do.
- Keep calm and press on
- Deliver on commitments
- Serve as though you’re helping a friend
Charter Sales Broker
Lakewood, NJ
On site/remote
Charter Sales Broker
Lakewood, NJ
Full-time
Base Pay + comission!!
On site/remote
We are seeking to hire a highly motivated Charter Sales Broker for our Lakewood NJ location
The primary responsibility of our Charter Sales Broker is to:
- Generate personal charter sales according to set targets
- Ability to source jets outside of industry platforms when necessary
- Develop & grow personal client book of business and expand conversion rate for bookings in order to grow the business
- Provide fast & effective service and ensure seven-star service for our clients
- Respond to client enquiries and requests
- Work with COO and team members to build and achieve department goals and performance targets
- Pro-actively target your list through outbound sales calls, emails, and client visits
- Ability to demonstrate expert understanding of the aircraft and chartering process
- Determine the specific needs of each customer, generate pricing on appropriate aircraft, and tailor a bespoke experience for each flight
- Manage trips from initial charter request to post-flight follow-up
- Obtain and generate quotes based on unique customer preferences
- Communicate and build strong relationships with customers, pilots, vendors, and other brokers
- Flight following and logistical coordination. Coordinate trips with relevant authorities (operators, customs, FBOs, etc.). Ability to work and problem solve
- Be hyper-responsive to member inquiries & requests, occasionally during non-business hours
- Serve as an advocate for members while providing best-in-class service and attention to detail
- Cross selling opportunities available for multiple luxury lines (hotels, group travel bookings, yachts, and helicopters)
- Must be able to work flexible shifts including, weekends, nights, and holidays to meet our client’s needs
Preferred Education & Experience:
- Associates or bachelor’s degree (Preferred)
- Minimum 3-5 years of experience as a charter broker
- Previous experience of part 135 operations (Required)
- Knowledge of Avinode and Flyeasy platforms (Required)
- Must have a current book of business (Required)
- Excellent verbal and written communication skills
- Understanding of aircraft, their range, capability, and crewing
- Strong sense of self-confidence with the ability to negotiate and close
- A desire to dig into the position and commitment to building lasting relationships with your team, our members, and operator partners.
- Ability to work independently as well as build effective working relationships with cross-functional teams.
- Ability to anticipate needs, innovate, and flourish in a fast-paced environment.
- Ability to maintain a high level of confidentiality of all client and customer information
Culture:
We do whatever it takes. For our members, partners, and, most importantly, our fellow employees.
It is important to keep sight of not only what we are trying to achieve, but also how we would like to achieve it. We commit to maintaining a culture of safety, service, and integrity, each of which we believe will result from living by the following core values:
- Love what you do.
- Keep calm and press on
- Deliver on commitments
- Serve as though you’re helping a friend
Travel advisor
Lakewood, NJ
On site/remote
Travel advisor
Lakewood, NJ
Full-time
On site/remote
We are seeking to hire a highly motivated Travel Advisor for our Lakewood NJ location
The primary responsibility of our Travel Advisor is to:
- Arrange domestic and international travel itinerary requests for price quotations, VIP travelers, troubleshooting and problem solving for clients to ensure client satisfaction
- Candidate needs to be resourceful and have a very good rapport with airlines, hotel managers and other vendors (Expedia, TripAdvisor, Hotels.com, etc.)
- Multi-tasking in a fast-paced environment and dealing with multiple accounts on a day-to-day basis
- Maintain a high-quality service that represents the company’s core mission, values, and brand
- knowledge of cultural and geographical locations
- Working with suppliers and VIP clients.
- Any duties assigned by your manager
Preferred Education & Experience:
- Associates or bachelor’s degree (Preferred)
- Private aviation
- Knowledge in Sabre GDS, and Virtuoso platform
- Comprehensive knowledge of travel industry
- Reliable, resourceful, and able to work independently
- Analytical problem solving skills
- Excellent verbal and written communication skills
- Travel arrangements, Adapter and quick learner, Relationship Management
- Ability to work independently as well as build effective working relationships with cross-functional teams.
- Ability to anticipate needs, innovate, and flourish in a fast-paced environment.
- Ability to maintain a high level of confidentiality of all client and customer information
Culture:
We do whatever it takes. For our members, partners and, most importantly, our fellow employees.
It is important to keep sight of not only what we are trying to achieve, but also how we would like to achieve it. We commit to maintaining a culture of safety, service, and integrity, each of which we believe will result from living by the following core values:
- Love what you do.
- Keep calm and press on
- Deliver on commitments
- Serve as though you’re helping a friend
Jet Charter Sales Broker
Lakewood, NJ
On site/remote
Jet Charter Sales Broker
Lakewood, NJ
Full-time
On site/remote
We are seeking to hire a highly motivated Jet Charter Sales Broker for our Lakewood NJ location
The primary responsibility of our Jet Charter Sales Broker is to:
- Generate personal charter sales according to set targets
- Develop & grow personal client book of business and expand conversion rate for bookings in order to grow the business
- Provide fast & effective service and ensure seven-star service for our clients
- Respond to client inquiries and requests
- Pro-actively target your list through outbound sales calls, emails, and visits
- Ability to demonstrate expert understanding of the aircraft and chartering process
- Monitor calls and performance stats and provide individual Sales Specialist feedback
- Foster & develop relationships with customers & industry personnel to promote goodwill & generate new business
- Prepare and issue quotes from requests received through brokers and other wholesale channels.
- Determine the specific needs of each customer, generate pricing on appropriate aircraft, and tailor a bespoke experience for each flight
- Obtain and generate quotes based on unique customer preferences
- Communicate and build strong relationships with customers, pilots, vendors, and other brokers
- Be hyper-responsive to member inquiries & requests, occasionally during non-business hours
- Serve as an advocate for members while providing best-in-class service and attention to detail
Preferred Education & Experience:
- Associates or bachelor’s degree (Preferred)
- Minimum 1-2 years of experience as a charter broker
- Previous experience of part 135 operations (preferred)
- Knowledge of Avinode and Flyeasy platforms (preferred)
- Excellent verbal and written communication skills
- Understanding of aircraft, their range, capability, and crewing
- Strong sense of self-confidence with the ability to negotiate and close
- A desire to dig into the position and commitment to building lasting relationships with your team, our members, and operator partners.
- Ability to work independently as well as build effective working relationships with cross-functional teams.
- Ability to anticipate needs, innovate, and flourish in a fast-paced environment.
- Ability to maintain a high level of confidentiality of all client and customer information
Culture:
We do whatever it takes. For our members, partners and, most importantly, our fellow employees.
It is important to keep sight of not only what we are trying to achieve, but also how we would like to achieve it. We commit to maintaining a culture of safety, service, and integrity, each of which we believe will result from living by the following core values:
- Love what you do.
- Keep calm and press on
- Deliver on commitments
- Serve as though you’re helping a friend
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